Tuesday, November 22, 2011


June 18

Date and Time Visited:         Arrival time was 4:30 p.m., Saturday June 18, 2011

Restaurant Name:                 California Pizza Kitchen

Location:                                264 19th Street Nw (Atlantic Station)
                                                Atlanta, GA 30363
                                             
                                                404-249-7034

                                                 cpk.com                      


Reservations:                         Recommended           
                                                (Your table will not be seated until your entire party
                                                is present).



Dining Style:                          Casual

Cuisine:                                  American, Pizza    

Entrées:                                  Caesar Salad and Baby Clam Linguine with lemon cream sauce



Rating criteria: We rate using the Likert Scale, from 1-5, where one (1) is considered a poor rating and five (5) is considered an excellent rating and three (3) indicates an average score.

           

Food:                          Taste                           3                     

 Presentation               5                     

                                     Texture                       3          Average Score: 2        

                                     Portion Size                3         

                                    Authenticity                3         



Service:                       Wait time                    5         

Quality of Service                   3         Average Score: 2

Wait staff knowledge              3                    

           

Restaurant Cleanliness:
                                     Appearance                5                                               


                                    Atmosphere                 5

Cleanliness                  5          Average Score: 3        

Noise level                  5         

Restrooms                   5                     



Smoking?                   No



Patio Dining:              Yes     

           

Parking:                     Yes (Validated parking and street parking)



Overall Experience (reflects the collaboration of both critics):

Let’s just say California Pizza Kitchen is nothing to brag about. My (Jill) clam linguine was lute warm and dry. I had to request additional sauce and have my entrée warmed up before I could eat it. (Jack) hey, my Caesar salad was good; not exceptional but good.

When we dined there, we did so with a party of eight and boy was the hostess irritating! Their policy is not to seat anyone until the entire party has arrived. We had one guest that was running a little behind but when he called to say he was in the process of parking, we told the hostess that we were all here. When they sat us they noticed that there was one chair vacant and inquired about it. We informed them that the person was parking and that we had his order, needless to say, this hostess guy buzzed around our table like a fly attracted to rotten meat and he also gave us dirty looks so that we would know he was irritated with us. The last guest showed up five minutes after we placed all of our orders including his! For this hostess to buzz around our table giving us the dirty eye is unacceptable!

Would we go back?  Heck no!

Suggested Improvements:  Train your staff!

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