Wednesday, February 23, 2011

Ruby Tuesday


Date and Time Visited:            Arrival time was 6:00: Sunday, January 2, 2010
Restaurant Name:                    Ruby Tuesday
Location:                                   2455 Delk Rd. Se
                                                    Marietta, GA           

Hours of Operation:   Monday  – Thursday          11:00 a.m. –  11:00 p.m.
                                      Friday – Saturday               11:00 a.m. – 12:00 a.m.
                                      Sunday                                9:00 p.m. – 10.00 p.m.


Reservations:              Not necessary
Dining Style:               Causal
Cuisine:                       American

Entrees Order:   Entrees: Half Rack of Classic Barbeque Baby Back Ribs and Panko-Breaded Lobster Tails.

Rating criteria: We rate using the Likert Scale, from 1-5, where one (1) is considered a poor rating and five (5) is considered an excellent rating and three (3) indicates an average score.

               
Food:                           Taste                       
 Presentation                       
                                     Texture                        Average Score: 4
                                     Portion Size                       
                                    Authenticity                        

Service:                       Wait time           
                                     Quality of Service        Average Score: 4           
                                     Wait staff knowledge                       


Entrée Prices:              Lowest:  $ 8.99    Highest: $  16.99
                       

Restaurant Cleanliness:

                                    Appearance
                                    Atmosphere                       
Cleanliness                        Average Score: 4           
Noise level                       
                                    Restrooms                       

Smoking?                    No

Patio Dinning:            No                       

Parking:                      Restaurant parking is available

Overall Experience (reflects the collaboration of both critics)We must say that our experience at Rudy Tuesday took us both by surprise. Everything was good! And we mean really good.  My (Jill) ribs were tender and juicy and Jack’s lobster tails melted in his mouth. The wait staff was up to par and the restaurant was clean. This is exactly what we like to see in a restaurant: No Drama! You come in, you eat good food, and you go home with a delightfully full tummy. What else can we say? Congratulations Ruby Tuesday!

             
Would we go back: Most definitely

Suggested Improvements: It doesn’t look good for your customers to see your wait staff outside smoking. Please provide an outdoor included area for them. It looks more professional.